Contact us

Catro (Innover Infotech)

Draft. The operating entity, registered address and grievance officer named on this page are placeholders and must be replaced with the real details before this URL is submitted anywhere.

Catro is a delivery-only food ordering platform in Latur. We connect you with local restaurants that cook and with delivery partners who carry. Catro is operated by Catro (Innover Infotech).

Customer support

Phone: 1800 5655 00, 7777777777, 7888878785
If the first number does not answer, try the next one.
Email: support@acatro.innovertech.com
For a problem with an order, have the order number ready — it is on the order screen, and we will ask for it.

Grievance officer

Complaints about an order, a payment, a refund or how your personal information has been handled can be sent to our Grievance Officer, as required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, 2021:

Grievance Officer
grievance@acatro.innovertech.com

We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.

Registered office

Catro (Innover Infotech)
Indore, Madhya Pradesh, India

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